Modules

This section contains documentation for each business module in the Envia Admin platform. Each module groups all related technical documentation — overview, API endpoints, UI screens, and design decisions — in one place.

Module Index

Module	Description	Status
Finance	Invoice generation, payments, balances, and financial reporting	Example
Roles & Permissions	Role-based access control with per-user overrides and security levels	Active
Overweight Refund	Accept/reject overweight refund tickets with audit, notification, and editable amount	Active
Overweights Chargeback	Apply chargeback (individual or bulk) when a provisional overweight refund must be reversed	Active
Partner Payments	Partner commission payments, document validation, mark as paid, internal review	Active
CSAT	Customer satisfaction ratings, source platform filtering, and inline ticket survey visualization	Active
CRM	Prospect and client management with Kanban, Table, and Calendar views	Active
Organization Settings	Zoho organization configuration — taxes, chart of accounts, and bank accounts with bidirectional sync	Active
Payment Requests	Self-service payment request system with approval workflow, invoice linking, and Zoho integration	Active
Ticket Crons	Automated ticket lifecycle management: reminders, autoclose, and CSAT survey delivery	Active
MCP Admon Server	MCP server that centralizes ticket management for AI agents — tools, business rules, and activity logging	Active

TIP

The Finance module is a reference example that demonstrates how to document a complete module. Use it as a guide when documenting your own modules.

Adding a New Module

1. Copy the template to a new folder: modules/<module-name>/index.md
2. Fill in all applicable sections
3. Add API (api.md) and UI (ui.md) pages as needed
4. Update the sidebar in .vitepress/config.mts

For detailed instructions, see the Contributing Guide.